Our priority is the utmost customer satisfaction, and therefore, we provide you with all the revisions included in your opted package. We continue to revise your order as per your instructions until you are not satisfied with the delivery. However, any changes/revisions requested once the delivery is finalized will be considered as a new order.
Following are the conditions for which the refund policy is nil thereof:
If your issue is other than that mentioned above, contact us to claim your refunds. However, after you receive refunds, you won’t have any rights to the designs we submit to you.
To have your refund, follow the following steps:
You can claim your refund by:
As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process.
After you have received your refund, you will not have any rights to any designs submitted by Logovive, the information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.
We do our best to deliver what you expect. Logovive ensures super quality services for its clients. We go beyond the limits to satisfy our clients.
We provide unlimited revisions so that you get your desired results and let us enjoy your 100% satisfaction with our services (the number of revisions is based on the type of package you choose).
We deliver your order on your given contact details. Our delivery takes the time specified in our packages, however, the minimum time for the delivery is two business days. For urgent orders, you can contact us.
By providing your phone number, you consent to receive SMS and other electronic messages from us, including transactional and promotional content. Message and data rates may apply depending on your mobile carrier. You can opt-out at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at info@logovive.com. We are not responsible for delays or failures in message delivery due to carrier issues or other factors beyond our control. Your messaging interactions are subject to our Privacy Policy.
No mobile information will be shared with any third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained by any third parties. If you wish to be removed from receiving future communications, you can opt out at any time by texting STOP or contacting us at info@logovive.com.
Logovive keeps the records of finalized designs so that in case of any misplaced order, you will be provided the exact file.
Our team strives to serve you in the best possible way. We keep a record of your designs so even if, due to any reason, you lose the original design, our team can provide you with the exact file anytime you want. The customer support team is 24/7 available to help you in any way.
